Privacy Policy
What information do we collect?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at nuichanshop@gmail.com or mailing us at:
Nuichan
36/71 Baanusabai Rajpre Road 1 Soi 2 Cha Am TH 76120
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
Security - How do we protect your information?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at nuichanshop@gmail.com or by mail at
Nuichan
[Re: Privacy Compliance Officer]
36/71 Baanusabai Rajpre Road 1 Soi 2 Cha Am TH 76120
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When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at nuichanshop@gmail.com or mailing us at:
Nuichan
36/71 Baanusabai Rajpre Road 1 Soi 2 Cha Am TH 76120
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
Security - How do we protect your information?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at nuichanshop@gmail.com or by mail at
Nuichan
[Re: Privacy Compliance Officer]
36/71 Baanusabai Rajpre Road 1 Soi 2 Cha Am TH 76120
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Purchasing E-Gift Card
- How do I purchase Nuichan E-Gift Cards?
You can purchase Nuichan E-Gift Cards online via our website. Nuichan will only honor Nuichan E-Gift Cards purchased at our website. You cannot use a Nuichan E-Gift Card to purchase Nuichan E-Gift Cards. - Are there any fees associated with the Nuichan E-Gift Card?
No. You will only be charged the amount mentioned on the Nuichan E-Gift Card. - Can I change the value of a Nuichan E-Gift Card after I have paid for it?
Unfortunately, the value of the Nuichan E-Gift Card cannot be changed once the purchase is made. - What payment methods can be used?
We accept VISA, MasterCard, American Express, JCB, Diners Club, Discover and Paypal at the moment. - When is my credit card charged for my purchase?
Your credit card will be charged at the time of purchase. - Can I buy a Nuichan E-Gift Card for myself?
Yes, you can. Simply enter your email address in the recipient field. Upon completion of the purchase, the Nuichan E-Gift Card will be delivered to your email. - Can I send two (or more) Nuichan E-Gift Cards to two (or more) people who share an email address?
Yes, you can. If you want to send separate Nuichan E-Gift Cards to different parties at their shared email address, purchase the Nuichan E-Gift Cards separately and indicate their name and email in the recipient's field. They will receive separate emails advising that you have sent them a Nuichan E-Gift Card. - Can I schedule the delivery date of the Nuichan E-Gift Card?
Yes, Nuichan E-Gift Cards purchased online can be sent out on a specific date. The default setting of the delivery date is the current date unless a different date is chosen. Once the purchase is complete, the delivery date cannot be changed.
Returns & Credits
- How do I cancel the purchase of a Nuichan E-Gift Card?
Once the payment is made, a Nuichan E-Gift Card purchase cannot be cancelled. Nuichan reserves the right to cancel orders made by unverified and unconfirmed Credit Card accounts. - How will returns on items be handled?
If you would like to return an item that was purchased by a Nuichan E-Gift Card you will need to contact support at info@nuichan.com
Receiving & Redemption
- What exactly does the recipient receive when I send a Nuichan E-Gift Card?
The recipient receives an email which contains the Nuichan E-Gift Card design chosen during purchase, along with information such as the Nuichan E-Gift Card value and a personalized message. - When would the Nuichan E-Gift Card I purchased online be sent to the recipient?
The Nuichan E-Gift Card will be sent to the recipient on the date you chose at the time of purchase. - Where can the Nuichan E-Gift Card be used?
Nuichan E-Gift Cards can only be used for online purchase at www.nuichan.com. - When do Nuichan E-Gift Cards expire?
Nuichan E-Gift Cards do not expire. - Can I add more value to a Nuichan E-Gift Card after purchase?
No. Once the purchase is complete, you cannot add more value to a Nuichan E-Gift Card.
- How can I redeem a Nuichan E-Gift Card online?
Step 1: Ensure that you have your Nuichan E-Gift Card code.
Step 2: On the checkout page in the payment option section, enter your Nuichan E-Gift Card code
Step 3: You will see the Nuichan E-Gift Card amount deducted from your total order. If the Nuichan E-Gift Card value is not enough to pay for your entire order, you may pay for the remaining amount with another payment option. - Can I make partial redemptions?
Yes. You may select how much you wish to pay with your Nuichan E-Gift Card at the checkout page and pay the remaining amount with another payment option. - Can I redeem multiple gift cards in a single online transaction?
No. You may not use more than one Nuichan E-gift card in a single receipt, for online purchases.
Security
- How do you prevent the email from getting lost as spam?
We adhere to all industry best practices to ensure successful delivery of the Nuichan E-Gift Card via email. However, there is still a chance that the email will be treated as spam or the recipient will not notice it in their inbox. If a spam filter is blocking our emails from getting to an inbox, the recipient's email options will need to be modified so that our emails are not considered spam. - What if I lose the Nuichan E-Gift Card?
If you suspect that someone has copied or stolen your Nuichan E-Gift Card, contact Customer Support immediately. Nuichan E-Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. Nuichan E-Gift Cards have cash value and should be safeguarded accordingly. Nuichan will not be liable for redeemed Nuichan E-Gift Cards if they have been stolen. Please do not display your Nuichan E-Gift Card code online. - What if someone makes a copy of my printed Nuichan E-Gift Card and uses it without my authorisation? We will only send the Nuichan E-Gift Card to the recipient stated upon purchase. You will need to safeguard your Nuichan E-Gift Card as it has a cash value. The value of the Nuichan E-Gift Card is tied to the card number. Once the Nuichan E-Gift Card is used, the value of the purchase is deducted from the card. If someone makes a copy of your Nuichan E-Gift Card and redeems the full amount, your Nuichan E-Gift Card will have no value. If you suspect that someone has copied or stolen your Nuichan E-Gift Card, please contact Customer Support.
Terms & Conditions
- Redemption
Nuichan E-Gift Cards are redeemable only for merchandise sold at www.nuichan.com.
No fees of any kind will be charged against the unused balance of Nuichan E-Gift Cards.
Unredeemed value will not be converted to cash. - View your balance
You can view your Nuichan E-Gift Card balance when making a purchase. On the checkout page, select Nuichan Gift Card as a payment option and enter your code details. Your card balance would be shown thereafter. - Refunds
No refunds are permitted with respect to cards. - Lost or stolen Nuichan E-Gift Cards
If you suspect that someone has copied or stolen your Nuichan E-Gift Card, contact Customer Support immediately. Nuichan E-Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. Nuichan E-Gift Cards have cash value and should be safeguarded accordingly. Nuichan will not be liable for redeemed Nuichan E-Gift Cards if they have been stolen. Please do not display your Nuichan E-Gift Card code online. - Limitations
You may not use a Nuichan E-Gift Card to purchase other Nuichan E-Gift Cards. Nuichan E-Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Nuichan E-Gift Cards are void if they are reloaded, resold, transferred for value, or redeemed for cash. Unused Nuichan E-Gift Cards may not be transferred.We reserve the right to cancel and refund E-Gift Cards related to suspicious activity. - Our Policies
Any claim or dispute between you and Nuichan that arises in whole or in part from the Sites or the Interactive Services shall be decided exclusively by a court of competent jurisdiction located in Thailand. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and Nuichan’s failure to assert any right or provision under these terms of use shall not constitute a waiver of such right or provision. It is the express wish of the parties that these terms of use and all related documents be drawn up in English. To the extent permitted by applicable laws, you and Nuichan agree that any cause of action arising out of or related to the sites and the interactive services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. - Risk of loss
Ownership and risk of loss of Nuichan E-Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Nuichan E-Gift Cards. If you have any questions, please refer to the FAQs. - Customer Support
If you need assistance with any aspect of your purchase, ownership, or use of your Nuichan E-Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address. - Payment methods
Nuichan E-Gift Cards may be paid for with a valid VISA, MasterCard, American Express, JCB, Diners Club, Discover and Paypal. - Delivery information and requirements for Nuichan E-Gift Card purchasers
All orders and successful delivery of Nuichan E-Gift Cards are subject to the approval of the purchaser's financial institution. Until the transaction is approved, your Nuichan E-Gift Card order may be cancelled or delayed. If the date on which you want a Nuichan E-Gift Card delivered has passed and the recipient has not received an email confirmation with the Nuichan E-Gift Card details, please contact Customer Support. Please refer to your order number, or be ready to supply your email address. We are not responsible for Nuichan E-Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her Nuichan E-Gift Card. - Reasons for failed delivery
If you have confirmed the recipient's email address but the Nuichan E-Gift Card has not been viewed within a reasonable period after the requested delivery date, the following is a list of the most common reasons why delivery may have failed:
1. Spam filter blocked email or routed it to a bulk/spam folder.
2. Recipient's firewall blocked the email.
3. Email inbox has exceeded its size limit.
4. Invalid email address. If a spam filter is blocking our emails from getting to the recipient’s inbox, the email options/settings of the recipient will need to be modified so that our emails are not considered spam.
If you need further assistance, please contact Customer Support. Please refer to your order number, or be ready to supply your email address. - Personalized messaging
If you wish to add a personal message to a Nuichan E-Gift Card, simply type your message in the message field upon selecting a card design on the page. Personal messages are limited in length to the space provided on the Nuichan E-Gift Card email. There is no additional charge to include a personalized message. We do not read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to remove them. Thank you for your cooperation. - Limitation of liability
To the maximum extent permitted by law, subject to applicable consumer protection provisions, Nuichan will not be liable for claims or damages of any kind arising out of or in connection with your purchase of the Nuichan E-Gift Card including damages arising out of changes to or termination of the Nuichan E-Gift Card program or as a result of you or your recipient redeeming and/or using the Nuichan E-Gift Card. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.