RETURN & REFUND POLICY

Final Sale Policy

All items are considered final sale. This means we do not accept returns or refunds for change of mind, incorrect sizing, or general dissatisfaction after purchase.

We encourage you to carefully review all product details before placing your order.

Sizing & Product Accuracy

We provide detailed measurements and descriptions for every item.

To ensure the best fit, please compare the listed measurements with your own before purchasing.

If you are unsure, you are welcome to contact us before ordering. We can provide additional photos, measurements, or clarification to help you decide.

Non-Returnable Situations

We do not offer refunds or exchanges in the following cases:

  • Item does not fit

  • Change of mind after purchase

  • Discounted or sale items

  • Custom-made or made-to-order items

  • Minor variations in color, texture, or appearance due to screen display or natural material differences

Eligible Return Cases (Damaged or Incorrect Items Only)

We will only accept a return or exchange if you receive an item that is:

  • Incorrect (different item than ordered), or

  • Significantly different from the description, or

  • Defective or damaged upon arrival

To be eligible, you must contact us within 5 days of receiving your order with clear photos of the issue.

Return Approval Required

All returns must be approved in writing before being sent back.

Unauthorized returns will not be accepted.

Once approved, we will provide return instructions.

Condition of Returned Items

Approved returned items must be:

  • Unused

  • In original condition

  • With original packaging (if applicable)

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item was sent incorrectly or confirmed as defective.

We recommend using a trackable shipping service, as we are not responsible for lost return parcels.

Refunds (If Approved)

If a return is approved after inspection:

  • Refunds will be issued to the original payment method, or

  • Store credit may be offered depending on the situation (if applicable)

Refund processing time may vary depending on the payment provider.

Order Issues & Communication

If there is any issue with your order, please contact us first so we can resolve it directly.

We are committed to fair solutions where appropriate and will always review cases individually.

Important Notes

  • We reserve the right to decline returns that do not meet policy conditions

  • This policy applies to all orders unless otherwise stated in writing at the time of purchase

  • By placing an order, you agree to this Return & Refund Policy